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Boost department store revenue with shopping centre cleaning services

Discover how working with shopping centre cleaning experts can help attract customers and boost the revenue of your department store.

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30+ years of experience

24/7 customer support

ISO-certified professionals

Managing 100+ properties

End-to-end services & support

Department store managers are responsible for ensuring that their establishments remain clean to create a warm and inviting atmosphere for customers to visit and potentially purchase their products or enlist their services. 

The Australian Retailers Association (ARA) revealed that a staggering 85% of Australian consumers believe that the cleanliness of a store significantly influences their initial impression of said retail establishment. In another study, cleanliness was attributed to higher perceived productivity of employees as well as employee satisfaction in the workplace. 

Managing a department store has its fair share of challenges given the larger sizes of these retail establishments. Between daily foot traffic, overflowing displays, and hurried dressing rooms, maintaining a department store without disrupting customers’ shopping experience can be a constant challenge, and maintaining a clean environment in these spaces is crucial to attract customers since a cluttered or dusty store can create a negative first impression for customers, leading them to rush through their visit or avoid it altogether. 

Partnering with professional shopping centre cleaning experts can help department store managers manage the unique cleaning needs of their retail establishment, ultimately leading to an increase in their business’s revenue.

How shopping centre cleaning services can boost department store revenue

Improved staff productivity

A clean, organised environment fosters a positive work atmosphere. Employees experience reduced stress levels and increased focus, allowing them to dedicate their energy towards providing exceptional customer service. Motivated staff are more likely to go the extra mile for customers, resulting in a more positive shopping experience. This translates directly to increased sales and customer satisfaction for a department store.

Elevated customer experience

A meticulously cleaned department store fosters a positive first impression. It subconsciously conveys professionalism, attention to detail, and a commitment to quality. This builds trust and confidence in a brand, making customers feel valued and more likely to engage with a department store’s products. A clean and inviting atmosphere translates to a higher chance of them making a purchase and returning for future visits.

Extended usability of items and surfaces

Professional commercial cleaning goes beyond aesthetics. By removing dust and dirt, department store managers can extend the lifespan of their merchandise and protect valuable fixtures and furniture. This minimises damage to clothing, electronics, and other products, reducing replacement costs and maximising their return on investment. Maintaining floor conditions and surfaces also leads to less costly repairs or replacements.

Reduced maintenance costs

Professional shopping centre cleaning services utilise high-quality equipment and specialised techniques. These specialised methods go beyond basic cleaning, and usually entail deep cleaning and preventative maintenance to ensure you protect your investments. This reduces the cost of maintenance in the long term and frees up store employees from cleaning duties and allows them to utilise their skills for other important tasks.

ISO certified for quality

Accord Property Services is ISO certified to ensure that all our services have all the requirements for standardisation and quality assurance.

AS/NZS ISO 14001-2016: Environmental Management Systems

AS/NZS ISO 45001-2018: Occupational Health and Safety Management System

AS/NZS ISO 9001-2016: Quality Management Systems Scheme

Award and affiliations

Why choose Accord?

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Accord provides leading commercial cleaning in Sydney and across Australia with a 30-year track record. We offer a full suite of services, from maintenance to cleaning services across Australia, to keep your properties looking pristine and well-maintained.

Our team of experts works around your schedule and helps you achieve sustainability goals and foster a healthy environment.

What our clients say

“I have dealt with several different property services providers over the last 20 years, but have never come across anyone quite like Accord Property Services. They have been looking after the commercial cleaning and maintenance of our office in Newcastle for many years now. The team from Sydney are professional and very friendly. I have found the local staff to be extremely flexible, reliable and meticulous with their work.”
Renae B
Renae B
“We have built a strong relationship with Accord Property Services since 2008. They service our four properties across New South Wales and Victoria. In the years of dealing with Accord we have found their services to be exemplary and easy to manage, regardless of the locations.”
Gerald C
Gerald C
“Having been involved with the company at various levels from dealing with their cleaners and technicians through to direct contact with their Operations Manager and Directors, I can recommend their services as always being ethical, performance and outcome driven and value for money.”
Eddie Y
Eddie Y
From our first meeting, we knew that we were in the hands of confident, capable, customer centred professionals. We engaged Accord to provide Building Management and Cleaning Services for a multiple building complex. They have worked very closely with the Strata Committee and the Strata Management company to ensure there is synergy in communication and activity. On taking up the contract they stepped into a minefield of issues that needed to be resolved and worked through these confidently and professionally. The managers regularly check in to ensure that they are delivering on their promise and regularly ask for feedback on their performance and solicit comments on anything they can do better. I have no hesitation in recommending the management and team at Accord and look forward to a long and productive term with them.
Pauline Donald
Pauline Donald
Accord property services provide Sevana apartments Lane Cove with excellent cleaning services all year. Accord cleaners are hard-working, have a professional attitude to their work and are responsive to any issues arising throughout their shift. The cleaners show excellent teamwork and keenness in doing a quality job. The cleaners are very respectful to residents at all times and attend to all requests that may arise. The quality of their work and professional attitude reflects back to Accord Property Services high standards.
Sevana BM
Sevana BM
If you are a strata owner struggling with an underperformed building manager and or cleaner and is thinking of making a change, please consider Accord. They are efficient, professional, innovative and can quickly fix your headache. Highly recommended.
Jack Liu
Jack Liu
Always a pleasure dealing with the Accord staff - Professional & Helpful. 100% would recommend their service.
Lisa Wenban
Lisa Wenban

FAQs

Malls are cleaned daily with vacuums, mops, and specialised tools for windows, escalators, and restrooms.

Retail cleaners maintain cleanliness in stores, restocking supplies and removing trash.

Spring cleaning is typically a one-time deep clean done annually, although some stores may opt to do it seasonally.

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