Strata Sites With Structure.
Finally
Say goodbye to rotating managers, subcontractor churn, and reactive chaos. Accord embeds stability, compliance, and clear service lines across your strata portfolio.
If these sound familiar, we’re here to help
“We never know who’s on-site, and it keeps changing.”
“There’s no accountability or escalation path for service issues.”
“We’re unsure about contractor compliance and risk exposure.”
“The committee is spending too much time chasing the basics.”
“We’ve had building managers disappear with all the site knowledge.”
With Accord, you’re not just managing strata communities, you’re fostering harmonious living, enhancing shared spaces, and ensuring seamless operations that enrich residents’ everyday experiences.
A Calm, Documented Operating Model for Strata Living
Accord’s directly employed strata building and facilities managers provide support, structure, and systems that deliver calm control, not contractor chaos. We replace guesswork and “manager memory” with transparency and stability.
What you get when you partner with Accord’s strata experts:
- Long-tenure site managers backed by a central support team
- Structured onboarding from your previous contractor (no knowledge loss)
- Live help desk, site inspection and issue tracking
- Compliance and contractor register management
- Strata-ready reports and meeting attendance
- Capital works, budgeting and trade oversight
“From our first meeting, we knew that we were in the hands of confident, capable, customer-centred professionals. We engaged Accord to provide Building Management and Cleaning Services for a multiple-building complex. They have worked very closely with the Strata Committee and the Strata Management company to ensure there is synergy in communication and activity. On taking up the contract, they stepped into a minefield of issues that needed to be resolved and worked through these confidently and professionally. The managers regularly check in to ensure that they are delivering on their promise and regularly ask for feedback on their performance and solicit comments on anything they can do better. I have no hesitation in recommending the management and team at Accord and look forward to a long and productive term with them.”
– Pauline D
What We Deliver
Tailored strata building service delivery.
- Full or Part Time Building Management
- Preventative asset care
- Reactive issue management
- Building-wide defect tracking
- Strata committee reporting and meeting support
- Compliance Documentation
- WHS and compliance register maintenance
- Contractor onboarding & induction
- Contractor coordination and tendering support
- Full help desk history and reports
- Routine & Periodic Cleaning
- Shared facilities, foyers, lifts and shared spaces
- Specialist carpet, hard floors and window cleaning
- Disinfection & Hygiene Services
- High-touchpoint disinfection
- Infection control protocols
- Grounds & Exterior Management
- Garden upkeep, pressure washing
- Hardstand maintenance and signage
Results That Matter
Strata sector clients partnering with Accord achieve:
2.5+ years average manager tenure
90% fewer committee escalations
100% of essential services under contract
99.8% task SLA achievement
Improved strata manager satisfaction and referral rates
Site performance available to all stakeholders in real time
Reduced legal and WHS exposure via structured FM system
Let’s Bring Calm, Clarity & Control Back to Your Strata Site
FAQs
Yes. We provide site updates, report summaries, and compliance updates tailored for each committee.
Yes. We scale across complex portfolios and can coordinate services across multiple strata schemes.
We track reactive vs scheduled activity, task completion, SLA achievement, complaint levels, compliance register status and issue resolution timelines.
We can onboard and supervise external contractors under our system, or replace them with our directly employed teams.
